> For the complete documentation index, see [llms.txt](https://guide.app.pinpoint.gov.sg/pinpoint-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.app.pinpoint.gov.sg/pinpoint-guide/user-guides/mobile/uploading.md).

# Uploading

## What can I upload to Pinpoint?

Upload Conditions:

1. Media Classification up to **RESTRICTED / Sensitive Normal**.
2. Extensions allowed: 
   * Image formats: **.png**, **.jpg**, **.jpeg**, **.gif, .heic, .heif**
   * Video formats: .**mp4**, .**mov, M4V, .avi** 
3. Upload up to **200 files** with a total file size of up to **10 GB per upload.**
4. Upload image files up to **50 MB** each.

## EXIF data 

Information from media, such as EXIF date data, will be automatically extracted and populated into the date and country/region fields

> Note that EXIF data can only be extracted from PNG, JPG, JPEG formats.

## Batch upload (Upload multiple media)

Media can be uploaded individually or in batches.

Batch upload allows up to 200 files at a time following the same [conditions](#what-can-i-upload-to-pinpoint) as individual uploads.

## How to upload to Pinpoint

1. Select the "Upload" icon.

   <figure><img src="/files/N0YIHWVHMoU5665zxE48" alt="" width="331"><figcaption></figcaption></figure>
2. Select "Click to choose files".

   * [AI tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#ai-tags) can be toggled in this modal.

   <figure><img src="/files/8FdrGrfIWyu4eYar9D0L" alt="" width="330"><figcaption></figcaption></figure>
3. Select the desired media in File Explorer.
   * Users can also access the mobile's camera from here to immediately upload media taken.
4. After media have been successfully uploaded, press "x" to close the menu.
   * If some files failed to upload, they will be highlighted in red if there were problems with the file type or size, or in yellow if the upload is incomplete. For incomplete uploads, click the "Retry uploads" button to retry uploading the affected files.

<figure><img src="/files/jg52nMUYzC0pf32VJhBF" alt="" width="329"><figcaption></figcaption></figure>

5. Media will be pre-selected for [batch tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#bulk-tagging) and edits if required.
   * If AI facial recognition was enabled, relevant tags are automatically generated for media upon upload via [AI tagging](/pinpoint-guide/user-guides/mobile/tagging.md#ai-tags). Note that you may have to deselect and reselect the recently uploaded media for AI tags to appear.

<figure><img src="/files/RtajGYFGyWG20cJY27WX" alt="" width="329"><figcaption></figcaption></figure>