# Uploading

## What can I upload to Pinpoint?

Upload Conditions:

1. Media Classification up to **RESTRICTED / Sensitive Normal**.
2. Extensions allowed: 
   * Image formats: **.png**, **.jpg**, **.jpeg**, **.gif, .svg, .heic, .heif**
   * Video formats: .**mp4**, .**mov, M4V, .avi** 
3. Upload up to **200 files** with a total file size of up to **10 GB per upload.**
4. Upload image files up to **50 MB** each.

## EXIF data 

Information from media, such as EXIF date data, will be automatically extracted and populated into the date and country/region fields

> Note that EXIF data can only be extracted from PNG, JPG, JPEG formats.

## Batch upload (Upload multiple media)

Media can be uploaded individually or in batches.

Batch upload allows up to 200 files at a time following the same [conditions](#what-can-i-upload-to-pinpoint) as individual uploads.

## How to upload to Pinpoint

1. Select the "Upload" icon.

   <figure><img src="/files/AQirAwFm2VE3tXEhBEXV" alt="" width="283"><figcaption></figcaption></figure>
2. Select "Click to choose files".

   * [AI tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#ai-tags) can be toggled in this modal.

   <figure><img src="/files/gSbch59aes3W2TX8GuaN" alt=""><figcaption></figcaption></figure>
3. Select the desired media in File Explorer.
   * Users can also access the mobile's camera from here to immediately upload media taken.
4. After media have been successfully uploaded, press "x" to close the menu.
   * If some files failed to upload, they will be highlighted in yellow. Click the "Retry uploads" button to retry uploading the affected files.

<figure><img src="/files/yhcrZEjF3UPUk1gcRtRO" alt="" width="286"><figcaption></figcaption></figure>

5. Media will be pre-selected for [batch tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#bulk-tagging) and edits if required.
   * If AI facial recognition was enabled, relevant tags are automatically generated for media upon upload via [AI tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#ai-tags).

<figure><img src="/files/uW0b4v0Krf0m6CdXVwti" alt="" width="286"><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.