☁️Uploading

What can I upload to Pinpoint?

Upload Conditions:

1. Media Classification up to RESTRICTED / Sensitive Normal.

2. Extensions allowed:

   • Image formats: .png, .jpg, .jpeg, .gif, .heic, .heif

   • Video formats: .mp4, .mov, M4V, .avi

3. Upload up to 200 files with a total file size of up to 10 GB per upload.

4. Upload PNG, JPEG and GIF files, up to 50 MB each.

Some HEIC/HEIF images may display incorrectly (e.g. zoomed, cropped, wrong colours) in thumbnails, as the image metadata cannot be easily extracted. Note that the original image itself is not affected.

Circumvent this by converting the HEIC/HEIF images to JPG using a third-party software, before uploading onto Pinpoint.

EXIF data

Information from media, such as EXIF date data, will be automatically extracted and populated into the date and country/region fields.

Note that EXIF data can only be extracted from PNG, JPG, JPEG formats.

Batch upload (Upload multiple media)

Media can be uploaded individually or in batches.

Batch upload allows up to 200 files at a time following the same conditions as individual uploads.

How to upload to Pinpoint

1. Click "Add new media"

   
2. Click anywhere in the left box to upload individual files, or the right box to upload folders.

   • AI tagging can be toggled in this modal.

1. Select the desired media in File Explorer and click "Upload"

   1. Media can also be uploaded via "drag and drop".

1. After media have been successfully uploaded, press "x" to close the menu.

   • If some files failed to upload, they will be highlighted in yellow. Click the "Retry uploads" button to retry uploading the affected files.

Here we see two files were not uploaded due to invalid size/format

1. Media will appear in the dashboard pre-selected for batch tagging and edits if required.

   • If AI facial recognition was enabled, relevant tags are automatically generated for media upon upload via AI tagging.

   • If media were uploaded via folder upload, tags will be inferred and generated from the folder's structure. For example, a file with the path Project A/Camera B/2024/image.png will have the tags "Project A", "Camera B" and "2024".