# Uploading

## What can I upload to Pinpoint?

Upload Conditions:

1. Media Classification up to **RESTRICTED / Sensitive Normal.**
2. Extensions allowed:&#x20;
   * Image formats: **.png**, **.jpg**, **.jpeg**, **.gif, .heic, .heif**
   * Video formats: .**mp4**, .**mov, M4V, .avi**
3. Upload up to **200 files** with a total file size of up to **10 GB per upload.**
4. Upload image files up to **50 MB** each.

## EXIF data&#x20;

Information from media, such as EXIF date data, will be automatically extracted and populated into the date and country/region fields.

> Note that EXIF data can only be extracted from PNG, JPG, JPEG formats.

## Batch upload (Upload multiple media)

Media can be uploaded individually or in batches.

Batch upload allows up to 200 files at a time following the same [conditions](#what-can-i-upload-to-pinpoint) as individual uploads.\
&#x20;

## How to upload to Pinpoint

1. Click "Add new media"

   <figure><img src="/files/bOluwKBwBjGwNNtOvdWq" alt=""><figcaption></figcaption></figure>
2. Click anywhere in the left box to upload individual files, or the right box to upload folders.
   * [AI tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#ai-tags) can be toggled in this modal.

<figure><img src="/files/7doFNYPaJnqAREVl7grZ" alt=""><figcaption></figcaption></figure>

3. Select the desired media in File Explorer and click "Upload"&#x20;
   1. Media can also be uploaded via "drag and drop".

<figure><img src="/files/KKM2fWOWXxWq4ZLUmyIf" alt=""><figcaption></figcaption></figure>

4. After media have been successfully uploaded, press "x" to close the menu.
   * If some files failed to upload, they will be highlighted in yellow. Click the "Retry uploads" button to retry uploading the affected files.

<figure><img src="/files/nU790YZCwGSO3iwWwr6g" alt=""><figcaption><p>Here we see two files were not uploaded due to invalid size/format</p></figcaption></figure>

5. Media will appear in the dashboard pre-selected for [batch tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#bulk-tagging) and edits if required.
   * If AI facial recognition was enabled, relevant tags are automatically generated for media upon upload via [AI tagging](/pinpoint-guide/user-guides/desktop-laptop/tagging.md#ai-tags).
   * If media were uploaded via folder upload, tags will be inferred and generated from the folder's structure. For example, a file with the path `Project A/Camera B/2024/image.png` will have the tags "Project A", "Camera B" and "2024".


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